Refund & Cancellation Policy
Free trial
Every new account starts with a 3-day free trial with full access to your plan's features. No payment is collected during the trial, and no card is required to sign up.
Cancellation
You can cancel your subscription at any time from Dashboard → Billing. There is no lock-in period and no cancellation fee. When you cancel:
- You keep access until the end of your current billing cycle.
- You will not be charged again after that cycle ends.
- Your review data and dashboard remain accessible in a read-only state for a limited period after cancellation, in case you want to reactivate.
Refunds
Because plans are billed monthly with no long-term contract, we generally do not offer pro-rated refunds for partial months. Exceptions we do consider:
- Duplicate or failed charge — full refund if you were charged in error or charged more than once for the same cycle.
- Service issue on our end — if a core feature you're paying for was broken or unavailable for a significant part of your billing cycle, contact us and we'll review a partial refund.
- Charged after cancellation — if you cancelled before renewal but were still charged, this will be refunded in full.
To request a refund, email intellectflowteam@gmail.com with your registered email and the reason. We aim to respond within 2 business days and, where approved, process refunds to your original payment method via Razorpay within 5–7 business days.
Standee orders
The printed QR standee included with your plan is provided at no extra cost. If a standee arrives damaged or is lost in transit, contact us for a free replacement rather than a refund.
Questions
Reach out via our Contact Us page for anything not covered here.